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17+ Best VoIP Providers of 2022 (Phone Services Ranked)
Best VoIP Providers of 2022
Home » 17+ Best VoIP Providers of 2022 (Phone Services Ranked)

17+ Best VoIP Providers of 2022 (Phone Services Ranked)

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To be able to Select, the appropriate VoIP provider is really really important, especially, when you wish to have a scalable system for reaching out to your customers. The Best VoIP providers can actually help you to make crystal clear calls. Moreover, you get to avail the extensive varsity of features VoIP providers offer. In this guide, specifically, I have reviewed and ranked the 17+ best VoIP Providers for you all. Also, I have provided my top 5 choices of mine, so that you can choose the best one for yourself.

Let’s begin.

Top 5 VoIP Providers Providing The Best Internet Phone Service

PLAN

Number

minutes

Price

Price for 1 minute

Best Overall

Ooma

Ooma Office is a flexible service with reliable voice and video solutions – all with no contracts. Use existing phone numbers or pick out new ones for free.


Best All-In-One

Nextiva

VoIP provider for businesses that want a business phone service with features like call recording, call forwarding, online fax, team messaging, and more at a reasonable price.


Best on the Go

Grasshopper

Grasshopper is best for small businesses and entrepreneurs on the go that want a professional business phone number routed to their cell phone, computer, or desk phone.


Best for SMB’s

RingCentral

RingCentral offers a full-service VoIP that is perfect for small and medium-sized businesses. Additionally, RingCentral has an extensive feature range to meet different business requirements.


Best for Call Centers

CloudTalk

CloudTalk helps you create a virtual network phone framework for customer service and sales teams efficiently. CloudTalk has provided services to over a thousand clients and offers robust VoIP solutions.


Do you wish to find my personal favorites? The best VoIP services are Ooma, Nextiva, and Grasshopper. These phone service providers are really cost-efficient. They are super easy to use and work with. And top of everything their VoIP phone services are just so reliable.

What Are the Best VoIP Providers?

VoIP Providers, basically, belong to the internet phone service business. The voip phone services are really popular these days. Here is a list of some of the real best VoIP service providers that will definitely help you to make a smarter choice. Also, I have mentioned their pros and cons and everything that is important for you to know about your VoIP service providers.

Let’s get begun.

1. Ooma

Best overall VoIP software

best voip providers ooma logo

My Take On Ooma as your top VoIP providers

You should check out Ooma, I highly recommend it, if you are looking for the best overall VoIP solution. Ooma never fails to meet up to my expectations. This is my favorite solution oftentimes because of their robust solutions.

Best ForOverall VoIP solution
Price$19.95/mo-$24.95/mo
Annual DiscountNo

Ooma office is an easygoing service provider with reliable video solutions and voice. Everything without any contrast. You can use your existing phone numbers or even pick out a new number for free.

Customers have voted Ooma Best Business VoIP System for the 8th year in a continuance.

This solution delivers affordable VoIP services that are most relevant for all kinds of small and medium-sized businesses and freelancers.

On top of everything, Ooma provides robust, scalable solutions that can efficiently sustain your growing business.

ooma homepage for the best phone service provider

Best For:

Ooma Office is the best VoIP service served for freelancers and is highly oriented to small businesses.

Key Features:

best voip providers ooma key features

Work from anywhere: Attend and make business calls on your smartphone, tablet or VoIP phone, no concern for where you are.

Unlimited US/CA calls: You can make unlimited calls to any US or Canada number.

Enhanced Call Blocking: Stop telemarketers and spammers from reaching your business through automatic call blocking.

Multi-Ring: Leverage this element to ring multiple devices, including your VoIP phone and smartphone app to never skip a call.

Virtual Receptionist: Automate call management of incoming calls through routing and messaging callers.

Mobile App: Supervise all business calls on the go through its free mobile application.

User Experience:

best voip providers ooma user experience

Ooma is compatible with an easily attached visible list of devices. It gets very easy for you to operate it. Moreover, they offer other features as well as status, wireless, and many others. These features ensure that everything is rightly set up and ready to go for your command.

Pricing:

It proposes two pricing plans, including $19.95 and $24.95 per month for each user.

Ooma Pros and Cons

Pros:

  • 35+ advanced features for users who need more.
  • Provides easy setup and installation.
  • Provides unlimited call service in the U.S., Mexico, Canada, and Puerto Rico.
  • It charges international hitting rates lower than other competitors
  • Transfer numbers for free.
  • Each user receives a conference bridge.
  • Sends voicemail via email attachment.
  • High usage limits for call parks, conference, and extension monitoring, among others.

Cons:

  • Its hardware costs are higher than other VoIP options.
  • Users have complained about the release of calls.

Product Updates:

  • The Ooma Office mobile app update obtains more functionality for your smartphone and permits you to manage your business phone system from anywhere.
  • Bulk CSV Download for IP phones for Android and iOS is also currently available so you can efficiently provide new users.

Get started with Ooma today. Try Ooma

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2. Nextiva

Best All-In-One VoIP Provider

best voip providers nextiva logo

My Take On Nextiva as your top VoIP providers

Well, if you are Looking for an all-in-one VoIP solution that supplies you with everything that you need? Nextiva is generally used by businesses that need features such as recording, forwarding, faxing, team messaging, and more. As such, it incorporates all you require in one package for effortless access. 8.7out of 10

Best ForAll-In-One Solution
Price$14.95/mo-$57.95/mo
Annual DiscountYes – 12% Discount

Nextiva is a simple and affordable cloud based voip providers. They deliver cloud PBX with powerful features and good audio quality.

Whether you are sitting at a desk or using your mobile device, using a headset, or even on a conference call, Nextiva offers all the important features that are available for a strong VoIP service provider.

Best Suitable For:

Nextiva is the best VoIP provider for businesses that desire a business phone service with qualities like call recording, call forwarding, online fax, team messaging, and more at an appropriate cost.

Key Features:

Nextiva has a bunch of distinct features, including:

best voip providers Nextiva Features

Automate Customer Data: Put all your client data in one place automatically, which includes call data, account history, and notes, among others.

Know your Customer: It permits a more in-depth understanding of the client by chasing and sharing information across business channelers to empower teams to act consequently.

Live Chat: This feature allows agents to have live client chat for more immediate resolution of queries while expanding overall business efficiency.

Manage Customers: Efficiently handle all customer interactions to support the context after the conversation is over.

User Experience:

best voip providers nextiva user experience

The capability to handle calls and message possibilities from a single platform saves a lot of time. and the Nextiva app drives it possible.

The feature like the contact centers are top-notch, and the user interface is extremely clean and uncomplicated to use.

You can even look at your analytics from the exact scene at the click of a button, so you can notice how your business is accomplishing.

Pricing:

best voip providers nextiva pricing

Its VoIP plans initiate from $14.95 per user per month and raise to $57.95 per user per month for maximum.

Nextiva Pros and Cons

Pros:

  • Its HD business VoIP service ensures a high level of calls in a reliable and secure way.
  • You can use the Nextiva smartphone app to stay in touch with customers from anywhere in the world.
  • It offers unlimited beats in the USA and Canada.
  • Make your phone ring differently based on the phone number to easily identify important calls.
  • Use SIP trunking to quickly start, adjust, and cut multimedia times.
  • Communicate easily with customers by sending an instant message.
  • User Call Test feature to easily determine whether you are taking or rejecting a call.
  • Receive text notification directly to your smartphone by using its voicemail-to-text feature (recording voicemail).

Cons:

  • Problems with recording sometimes make it difficult to understand what the caller is saying.
  • Sometimes, it does not properly integrate with the call system (APP) and this can be frustrating for users.

Product Updates:

  • Performance improvements suggest that the quality of calls is currently even better.
  • With the latest cloud-based contact center solution, companies can provide even better customer service.

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3. Grasshopper

Best for Businesses on the Go

best voip providers grasshopper logo

My Take On Grasshopper as your top VoIP providers

Most business owners as you know, have an eye on each and everything that has been going on in the business. Moreover, with the grasshopper, you can easily add up a virtual system and a business straight to your cell phone. This top feature allows you to be on the top verge of anything that actually requires your attention. You can operate it with your phone, thereby, it gets really easy for you to use it.

Best ForPersonal VoIP
Price$26/mo-$80/mo
Annual DiscountYes – Save 10%

Grasshopper is probably the most popular and well-known VoIP provider (and for good reason). It offers a robust and fully functional VoIP solution best for mobile businesses and people on the go.

It permits you to add virtual business phone systems to your individual phone and VoIP plans begin at only $26 per month.

Plus, it delivers outstanding features for mobile businesses and freelancers that don’t require a landline for business communications.

Best For:

It is most suitable for small businesses and entrepreneurs on the trial that like a professional business phone number routed to their cell computer, phone, or desk phone.

Key Features:

best voip providers grasshopper key features
  • Vanity Numbers: It presents easy to remember vanity digits to enable more customers to call your business.
  • Robust Support: It delivers 24/7 support from the USA to provide reliable service at every hour of the day through the week.
  • Unified Messaging: Effortlessly manage calls, texts, and emails from a single point to maintain track of all functional information.
  • Gmail Integration: No requirement to purchase a business suite. Effortlessly link your existing Gmail account for all the information.

User Experience:

 best voip providers grasshopper user experience

With top-level desktop and mobile apps that function as they should, it’s effortless to maintain business calls and texts in one place with the use of Grasshopper.

The user interface is uncomplicated and very easy to use and very intuitive, creating it a fantastic choice for small business owners or anyone who requires a trustworthy and feature-rich business phone service.

Pricing:

Its paid programs start at $26 and go up to $80. They even suggest a 7-day free trial.

Grasshopper Pros and Cons:

Pros:

  • It offers many options for random, local, or free numbers. You can also move your number easily.
  • Use the timeline view feature to track all transactions with your contact.
  • Submit quick responses and updates via text messages from your business number.
  • Properly send incoming calls to voicemail at the click of a button.
  • Reliable dialing to provide a clear voice in calls.

Cons:

  • It is sometimes difficult to understand how to use the extra training you may need.
  • Based on location, the phone does not always ring, merge words, or disconnect the call completely.

Product Updates:

  • Send instant text answers to first-time callers so they understand you’re open even when you can’t respond to the phone
  • Any user can now send and acquire SMS texts from their business number to remain connected with clients, even when they’re just ready to go.

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4. RingCentral

Best for Medium-Sized Businesses

best voip providers ring central logo

My Take On RingCentral as your top VoIP providers

If you like to join video, phone, and other media to your communication center, then I recommend RingCentral as your VoIP solution. With 24-hour real support and real-time analytics, RingCentral is the immaculate solution when attaching multiple devices altogether.

Best ForConnecting Devices
Price$19.99/mo-$49.99/mo
Annual DiscountYes – Save 33%

RingCentral delivers a reliable VoIP phone service solution and is most notable for its strong network in the US, Asia, and Europe.

The VoIP phone system reaches an extensive feature range to fulfill different business necessities.

best voip providers Ring Central cover image

Best For:

RingCentral offers full-service VoIP that is fantastic for small businesses.

Key Features:

best voip providers ring central key features
  • Audit Trail: This component permits easy tracking of modifications made by any user in the phone system. It delivers a searchable history to determine critical issues easily.
  • Hot Desking: Users can effortlessly log in to conveyed phones and transfer their own voicemail, extensions, hellos, and other features.
  • Video Conferencing: It is a video conferencing tool with the capability to operate meetings with up to 500 individuals.
  • Business MMS and SMS: It annihilates the use of personal phones by delivering a professional text solution.

User Experience:

best voip providers ring central user experience

You can manage the call forwarding with With big shortcut buttons, screening, voicemail, and other features, the RingCentral app assembles it easy to stay on top of your company calls and messages.

There are even different tutorials that can assist you to know how to use the features, which is extremely helpful.

Pricing:

Its pricing programs start from $19.99 per month per user and reach up to $49.99 per month per user.

RingCentral Pros and Cons:

Pros:

  • Easily engage with groups by chatting in real time using any internet-enabled device.
  • Eliminates the need for multiple passwords with a single login.
  • Its analytics portfolio provides Integrated Live Reports, Quality of Service Reports, and Meeting Dashboard in one place, with more than 30 new metrics, final point reporting, and data visibility.
  • Use live reports to track agent performance and measure customer satisfaction.
  • Easily connect with up to 1,000 people through its audio conference venue.
  • Use free calling at international offices to reduce phone bills.

Cons:

  • They offer their customer support to make it harder to find the best solution if you have a problem.

Product Updates:

  • Android Webview support allows you to view Visualforce pages in the RingCentral app on your Android device.
  • Updated Response Assistant design makes it even easier to get a complete response to an incoming message.

5. CloudTalk

best voip providers cloudtalk logo

My Take On CloudTalk as your top VoIP providers

If your company expands to numerous countries and locations, I recommend you give CloudTalk a shot. This key powers more than two thousand call centers worldwide and allows them to create better customer relations – which it can even do for your business.

Best ForInternational Calls
Price$25/mo – Custom
Annual DiscountYes – Save 25%

CloudTalk allows you to make a virtual network phone framework for consumer service and sales teams easily.

The stretched and tested VoIP software vendor has delivered benefits to over a thousand clients and offers full VoIP solutions.

Best For:

CloudTalk is one of the foremost VoIP providers for call centers.

Key Features:

best voip providers cloudtalk key features
  • Personalization: CloudTalk permits you to make personalized greetings that you can recreate based on various situations.
  • Internal Phone Number Tags: Provide employees a label so that they and representatives are immediately capable to figure out the digit the client has dialed and how to modify their approach.
  • Skills-Based Routing: Phone routing to a typical agent hanging on their capabilities and aptitudes required to complete the requirements of the caller.
  • Speech To Text: CloudTalk’s speech recognizer very effectively transforms calls into text transcripts that can be explored readily in recordings.
best voip providers CloudTalk

User Experience:

best voip providers cloudtalk user experience

With the ability to easily add agents and ensure that all customer calls are answered in a timely manner, Cloudtalk offers an excellent user experience.

In addition, the visual interface creates it effortless to see how your company is performing and what spots may need improvement.

In fact, the left-hand side menu drives it easy to discover and use all of the features that CloudTalk presents.

Pricing:

best voip providers cloudtalk pricing

Its paid program starts at $25 per month billed annually and reaches up to $50 per month billed annually.

CloudTalk Pros and Cons:

Pros:

  • International calls and telephone numbers with local or foreign pin codes in more than 70 countries.
  • Simply define your business hours to make yourself available for calls only during specified hours.
  • Automatically redirect incoming customer calls to the specified phone number every time your agent is busy or unavailable for some reason.
  • By using real-time customer card agents they can gain access to caller end-to-end data.
  • Easily integrate CloudTalk with external systems to import and send contacts and enable you to save the normal download history of orders, calls, and tickets among others.
  • Use emotional analysis to monitor your agent’s calls and allow managers to intervene whenever needed.

Cons:

  • The iOS mobile app and Android mobile devices can use some minor improvements.
  • Integration with third-party applications may extend significantly.

Product Updates:

  • Login operating through SSO procedures on the go, now you can smoothly login to your CloudTalk account utilizing Google, Microsoft, or Apple ID.
  • Call Flow Designer Enhancements make it more manageable for you to design and organize your call flows. You can now even preview how your call flow will perform before saving it.

6. Dialpad

best voip providers dialpad homepage

Dialpad Talk is a business phone service made to assist you to have better discussions, no matter where they occur.

With trustworthy call quality, seamless messaging, and call transcriptions all powered on your current devices, remaining in the loop at or out of your desk has never been more comfortable.

It was made by the team that obtained your Google Voice.

Best For:

Dialpad is among the best business VoIP services for small businesses and mid-sized businesses, that can readily be mounted up to an industry level. 

Key Features:

  • Voice Intelligence: Automatically charges action items, delivers real-time coaching, note-taking, emotion analysis, and more utilizing AI so you can concentrate on who’s on the other side of the line.
  • Powerful analytics: Get important insights from your calls to announce decisions for your business
  • Reliable call quality: High explanation, crystal clear voice quality on any device and almost anywhere in the world.
  • Native integrations: Combines with your current tech stack (Salesforce, Zendesk, G Suite, Office 365, etc.) for a seamless background.

Pros:

  • 100% uptime SLA to help you and your customers stay connected 24/7/365
  • Integrated communication requirements for your business (voice, video, chat, and contact center)
  • It’s fast and easy to send to anyone in the organization
  • Exceptionally intuitive interface
  • Functional on any device

Pricing:

best voip providers dialpad pricing

Dialpad’s pricing program starts at $15 per month per user, and they deliver a 14-day free trial.

7. Bitrix24

best voip providers bitrix24 homepage

Bitrix24 presents a free VoIP service and works with both call centers for outbound and inbound calls and as an interior PBX system.

The most pleasing part is that it delivers an efficient answer for remote teams to enable them to communicate efficiently.

Best For:

It is among the best business VoIP solutions for small businesses and small teams that ought to stay interconnected constantly.

Key Features:

  • CRM: Bitrix24 is the only free VoIP service that also offers a fully-featured CRM for its customers. Hence, you can easily identify and connect clients with relevant people in the team.
  • Real-Time Communication: Leverage its wide range of RTC tools, including WebRTC, IM and Group Chat, Audio/Video calls, HD Video conferencing, Screen sharing, and PC/Mac/Linux/iOS/Android, among others for real-time communication.
  • Customizable: It also comes with highly customizable self-hosted editions available with source code access.
  • Private Cloud: Leverage its Private Cloud Suite to have highly secure and private conversations with high customization.

Pros:

  • Functional API and SDK scripts that enable developers to integrate Bitrix24 with other third-party services easily.
  • Take advantage of your free mobile apps to easily access the public intranet and successfully participate in various projects from remote locations.
  • Effectively interact with colleagues outside of your browser with a Desktop application that will be supported by group chat, online reference, messenger with contact list, and file and personal synchronization on Bitrix24.
  • You can use Bitrix24 as a call center software. Its basic version is free for up to 12 users.

Cons:

  • The free version emphasizes Bitrix’s watermark on all emails.
  • New users may need to face a learning curve in order to use the software effectively.

Pricing:

best voip providers bitrix24 pricing

Bitrix24 is open to free avail of cost for a team of 12. The paid programs start from $39 per month and vary up to $159 per month.

8. Verizon VoIP

best voip providers verizon homepage

Who doesn’t know the name of Verizon? Well, it is mostly popular for its mobile phone and fiber optic internet assistance in the USA.

Whereas, it even delivers a reliable and efficient VoIP business phone technique for end-to-end business telecommunication requirements.

Best For:

Verizon VoIP delivers one of the best VoIP phone services for businesses that are neither very big nor very small.

Key Features:

  • Auto Attendant: Verizon delivers the knack of a virtual receptionist that permits customers to select the person they wish to talk to or connect with.
  • Hunt Group: This feature automatically repositions calls from one line to another until somebody in your office picks up the calls of consumers or customers.
  • Shared Call Appearance: This amazing feature lets businesses work on multiple phones to make and receive calls on behalf of different users.
  • Visual Voicemail: It permits users to notice who has left a voicemail on a smartphone or computer without hearing to it.

Pros:

  • Allows you to park incoming calls reliably until your agent answers the call.
  • You can quickly transfer ongoing calls between your IP phone and smartphone.
  • Allows you to easily manage voicemail, call history, and other important features with its My Phone site.
  • Comes with a robust Web Administrator called “My Account” where users can easily manage business or individual features.
  • Enables automatic transfer of calls to a preset number in the event of a power outage.
  • You can view detailed history of outgoing, incoming, and missed business call statistics.

Cons:

  • Small businesses may find it less expensive.
  • Provides limited fiber optics.

Pricing:

The paid program starts from $94 and ranges all the way up to $249.

9. SIP.US

best voip providers sip homepage

SIP.US is a low-cost yet trustworthy and reliable business VoIP phone service. It is competent of working efficiently on any kind of broadband connection. Moreover, it comes powered by unlimited linkage plans.

Besides, SIP.US is really very easy to set up, and you can get begun right away.

Best For:

SIP.US is a trustworthy option for businesses that are looking for a low-cost yet powerful and robust VoIP phone system solution for their business.

Key Features:

  • Powerful Control Panel: It delivers a highly capable and easy-to-use control panel to expeditiously manage the account, including acquisition and managing phone numbers, reviewing and exporting real-time call data records, and managing, adding, changing, or discontinuing service, and billing.
  • Tier-1 Redundant Network: It is advantageous for only Tier-1 upstream service providers that will route your business’ SIP traffic for the finest quality redundant network and voice experience.
  • DID Coverage: It presents a tremendous database of DID numbers all over the US with instant provisioning of phone numbers.
  • Own Bandwidth: It delivers that much-needed flexibility to businesses to choose the bandwidth supply of your choice including Cable, T-1, DSL or Metro Ethernet.

Pros:

  • Provides DID International to more than 40 countries worldwide.
  • Comes with automatic dialing for effective telemarketing.
  • SIP.US comes with simple pre-paid prices without a contract.
  • VoIP service software offers a free 60-minute trial for outgoing calls.
  • Provides easy setup and configuration to the system so you can start dialing quickly.

Cons:

  • It offers limited features that may look awkward in any large company.
  • International ratings are relatively high compared to other competitors in the market.

Pricing:

 best voip providers sip pricing

It presents a no-frills pricing plan of $24.95 per month.

10. AVOXI Genius

best voip providers avoxi homepage

The software of AVOXI Genius is qualified to efficiently manage all your business communications essentials through an instinctive and web-based contact center.

Best For:

The cloud-based VoIP software is a businesslike solution for business that are examining agility, flexibility, and low infrastructure prices.

Key Features:

  • Automated Call Redistribution: Now you can Route your call to the most suitable agent coherently without any mess or disarray.
  • Call Queues: It is competent in setting up an unlimited number of call lines while addressing advanced features, that includes queue callback, custom salutations, custom ring rules, and more.
  • WebRTC Softphone: It presents an advancement to the AVOXI Genius WebRTC softphone from the standard phone for better voice clearness and reliable connectivity.
  • Cloud IVR: Facilitates cloud IVR to assist callers in steering on their own for the best agent as per the prerequisite. It also assists in efficiently handling intros, IVR menus, and call routing options, among the rest.

Pros:

  • It is capable of activating telephone numbers in more than 160 countries.
  • Easily track call results and manage customer information with call status estimates and summary notes.
  • Ensures effective call monitoring by listening to your agent and caller interactions in real time to maintain quality standards.
  • Use the Call Whisper feature to provide helpful suggestions to other employees while staying on the phone without notifying the caller.

Cons:

  • It needs a learning curve to use all of its features.
  • Its basic design offers limited features. You have to pay more to buy its business plan and use all the features.

Pricing:

best voip providers avoxi pricing

Its amazing Genius Contact plan and Genius Enterprise plans are priced at $19.99 and $39.99, respectively. You likewise get a free trial.

11. Blueface

voip providers blueface homepage

Blueface is eligible to coherently handle all the configurations of the cloud PBX phone system and even the handsets.

Furthermore, it allows businesses to concentrate on their core capabilities by delivering a unified communications medium.

Best For:

The SaaS-based VoIP solution is most appropriate for call centers, SMEs, and large enterprises that have to make a lot of calls daily.

Key Features:

  • Dedicated Support: It has positioned a team of specialists for dedicated customer support 27 by 7.
  • Unified Communication: It’s lightweight and uses a multi-tenant UC Platform for easy setup that presents all-in-one features along with assured carrier services.
  • Blueface API: It arrives fitted with a developer-friendly API for seamless integration that accurately augments the current business system.
  • Design and Implementation: The weightless VoIP software is uncomplicated to implement and delivers a user-friendly design interface.

Pros:

  • Create your global presence in international markets by providing customers with a local number to call or call directly to your office at no cost.
  • Make your business communication easier with mobile, virtual fax, landline, IVR, and multi-site deployment among others.
  • Deliver reliable service with its connected data centers.
  • Use unlimited access for single details.

Cons:

  • The price is high compared to its peers.

Pricing:

You can’t actually reach out for the pricing plans on the official website. Rather, request quote-based pricing by getting in contact with their customer representative.

12. Freshcaller

voip providers freshcaller homepage

Freshcaller is rather a cloud PBX system that delivers VoIP services to help its users to have contextual conversations sans any hardware or upkeep costs.

Besides, it assists you to monitor live calls and maintaining call recordings for prospective or forthcoming references.

Best For:

Freshcaller is a fantastic offering for slightly small-sized teams and for startup businesses as well.

Key Features:

Real-Time Dashboard: It arrives equipped with a centralized dashboard. The system allows the VoIP administrator to count or remove phone numbers, teams, users, and other necessary customizations via a real-time dashboard.

Call Masking: To defend the stakes of your business, Freshcaller comes fitted with call masking. It displays a proxy phone number in place of the original number as per your choice.

Performance Monitoring: Effortlessly track the performance of your VoIP phone system in terms of grade of service, call duration, and resolutions delivered. Users can likewise leverage progressive analytics features to optimize the call menus for providing more intuitive customer support.

Virtual Phone Numbers: Holds virtual phone numbers of any type, including both domestic, international, and toll-free numbers for landline, mobile phones, and virtual phones.

Pros:

  • Route calls based on several set parameters, including business hours, locations, and technical skills needed to resolve the query.
  • Make full use of multi-call line control features, including call checking, callback, call waiting, call meeting, default employee voice tracking, call forwarding, and voicemail, among others.
  • As the VoIP software is lightweight, it eliminates the need to purchase mobile equipment, which includes line connections, PBX, mobile phones, and more.
  • Provides solid device interaction to connect people to any device.
  • Use international phone numbers to duplicate the steps of your global business from one office to more than 50 countries.
  • Ensure easy handling of calls during the holidays.

Cons:

  • Integration with Fresh Desk can be improved.
  • The visual user interface requires a decent learning curve.

Pricing:

voip providers freshcaller pricing

The paid programs start from $15 and go up to $69 per dealer per month.

13. 3CX

voip providers 3cx homepage

3CX presents a robust and reliable suitable communication solution.

It is absolutely suitable to fulfill the advanced requirements of businesses, which include the modern contact center features, mobility, and quality, among others.

Besides, it even comes with a smooth and competitive setup that you can incorporate seamlessly into the system.

Best For:

3CX is one of the most acceptable on-premise business VoIP providers for businesses and corporations that want to help and position their own server for business communications.

Key Features:

  • Mobile Apps: Holds its Android and iOS mobile applications to take your office extension to any location. Start or receive calls from anywhere and even fast transfer the call to your associate.
  • Unified Communications: Efficiently integrate and enable several communication processes within the business process, including calls, SMS, video meeting, calling, Live Chat, and emails.
  • WebRTC Web Conferencing: With just a click, create live meetings, presentations, conferencing, and training through a TCP/IP connection. Just connect through the telephone or use the computer’s lecturers and mic with a VoIP connection.
  • CRM Integration: Leverage all the orderly features of a CRM system via robust integration that can assist you to enhance the efficiency of the business strategy.

Pros:

  • 3CX offers an affordable solution that can reduce the high cost of communication for any business.
  • Being an open forum, it allows companies to select and manage their own phone numbers, SIP status, and cloud provider among others.
  • Provides automatic configuration of phones and SIP Trunks.
  • Automatically download upgrades and updates easily.
  • Browser-based video conferencing is available to all users.
  • Provides strong and reliable integration with leading third-party CRM applications.

Cons:

  • Limited customization options without the user interface.
  • It is more expensive compared to other options in the market.

Pricing:

voip providers 3cx pricing

At the current moment, it is absolutely complimentary for the first year when there are five users in their plans.

14. MessageBird

voip providers messagebird homepage

MessageBird delivers a smooth and efficient VoIP solution to encounter customers by any channel via a single platform.

It also permits easy integrations with the corporation within minutes via a few lines of code.

Best For:

It delivers an end-to-end solution to businesses examining for a robust platform to contend with customers via voice, SMS, and even WhatsApp.

Key Features:

  • Scalable APIs: It arrives provided with auto-scaling APIs that authorize businesses to scale quickly and more efficiently.
  • No Code Solutions: Anchorage is the decisive dashboard tool to map the journey of clients that earlier needed extensive coding.
  • Robust Support: It delivers 24/7 support with its team operating from 7 countries.
  • Flow Builder: Leverage its visual editor to make customized communication flows without composing a single line of code.

Pros:

  • Allows for the attachment of different numbers from multiple countries in a single stream.
  • Use the pre-built Voice and SMS to create a flow of communication within minutes.
  • To bring the most personal experience, it creates rich profiles of active channels for all customers.
  • Avoid keeping too many contacts. Use its unique API to connect to a dynamic directory of social media easily.
  • Its chat feature includes multiple customer conversations to help your agents get better context and details about customer issues.
  • Find and deliver messages around the world.

Cons:

  • Customer support may be improved.
  • Personal approval of PayPal payments takes a lot of time.

Pricing:

voip providers messagebird pricing

Likewise, the above one offers a free trial version and a pay-as-you-go model.

15. ZoiPer

voip providers zoiper homepage

ZoiPer is an involuntary VoIP provider that is best suited to manage business prerequisites and necessities of all sizes.

Besides, it delivers robust security features and a host of trustworthy, cost-efficient solutions.

Best For:

ZoiPer is excellently suited for freelancers and small businesses that don’t require an elaborate setup for their business requirements.

Key Features:

  • Free Encryption: It delivers end-to-end free encryption for every type of connection like texts, voice calls and video calls with TLS/SRTP and ZRTP technology.
  • Compatible: It is favorably compatible with Windows, Mac, Linux, Android, iOS, and actually browsers.
  • Unified VoIP Communication: Permits you to leverage a single platform to do all kinds of communication, which include Fax Audio, Video, Instant Messaging, and Presence.
  • Cheap Calls: Get complimentary calls among ZoiPer users. It even delivers the option to choose the desired provider who delivers the most reasonable call rates.

Pros:

  • You can combine multiple providers to set up cheaper call rates.
  • Use the auto-supply options to limit complex system connections to ensure all users can easily use the platform.
  • It uses low memory and computer CPU power to enable quality calls even in slow-working computer settings.
  • Effectively use email plugins and browser extensions to make calls from a browser or mail client.
  • Use the installed service and remote provisioning to automate pre-configured phone calls easily.
  • Lock unwanted jobs to reduce the cost of internal support.

Cons:

  • The call button does not work most of the time.
  • The free version comes with a limited set of features.

Pricing:

ZoiPer also gives a free version. Subsequently, the paid plan with a progressive set of features comes at $44. It also delivers a custom plan with customized pricing. So you can choose accordingly.

16. Weave

voip providers weave homepage

Weave delivers unique test impressive software and hardware integration that facilitate businesses to maintain customers and acquire sustainable growth through streamlined communication.

Withal, it delivers an intuitive interface that is uncomplicated and very easy to use and maintains your connection with the customers.

Best For:

The weave is best suited for companies that are looking for a qualified VoIP provider for their customer support teams.

Key Features:

  • Weave Phones: It delivers a more fashionable phone system that can allow agents to help new and current customers more coherently through relevant and actionable details on every call.
  • Dedicated Business Line: Persist more attentively by upholding personal and business messages separate and managing all your calls on the mobile application when you are not in the office space.
  • Customer Insight: Weave delivers all the relevant information about the client even before you start the call. Know information, that includes the customer’s name, overdue balance, task, special notes, and upcoming appointments on your phone screen when the client calls you.
  • Manage Review: Lookout and maintain all the reviews posted about your brand on all applicable channels, including Google. Ask your customers to post reviews and observe each new review in real-time via push notifications.

Pros:

  • Send instant messages to customers for appointment reminders or if you have not seen them for a long time.
  • Automatically send birthday greetings, custom appointment reminders, payment schedule reminders, and invitation to leave a review.
  • Inform or inform a co-worker to promptly respond to customer inquiries or prepare for future inquiries.
  • Provide secure and smooth payment processing by promptly sending payment links to customers.

Cons:

  • Default call features are missing.

Pricing:

It actually gives a free demo. Nonetheless, the pricing plans are available on-demand only.

17. Unified Communications Manager By Cisco.

voip providers Unified Communications Manager By Cisco

Cisco is known as one of the pioneers in providing VoIP services to business establishments.

It is Unified Communications Manager is competent in bringing people jointly anywhere, anytime, and on any gadget.

Besides, it holds its robust integrated partnership to enable video and voice calling along with mobility and text messages.

Best For:

Unified Communications Manager By Cisco is best suitable for enormous enterprises that require robust, highly secure, and efficient VoIP software solutions without any budget restrictions.

Key Features:

Highly Secure: It helps with the latest authentication, communication, and encryption protocols. It offers to keep with major industry credentials and secures data and communications for customers in manufacturing, retail, financial services, and government at the international level.

CADI Services: Cisco Custom Application and Development Integration (CADI) benefits help you acquire highly customized and optimized third-party integration.

Managed Services: Cisco can help in efficiently scanning your applications and gadgets to maintain them obedient regularly.

Enhanced Mobility: It arrives with robust features that let workers work from remote and mobile locations efficiently.

Pros:

  • It offers excellent class safety and reliability.
  • It provides support to up to 80,000 users to meet the needs of large businesses.
  • Cisco offers strong and efficient integration with third-party vendors.
  • You can use the VoIP service as a private cloud or a publicly hosted service.
  • Provides state-of-the-art integrated communication solutions for greater security and efficiency.

Cons:

  • It requires a steep learning curve to use all of its features.
  • It is an expensive proposal for small businesses.

Pricing:

It delivers customized pricing strategies based on the needs of a business.

18. JustCall

voip providers justcall homepage

JustCall is a worthy option if you’re looking for customer service and a feature-packed VoIP assistance that performs great for SMBs.

Whether you’re examining to set up a contact center for deals or support, they’ve got a degree of elements that can assist you to automate a big chunk of your actions.

With 100+ integrations with your famous business tools, power dialer, call routing, automatic call distribution, IVR, click-to-call, and more, you can get so much more to work with. 

Best For:

For expanding businesses that require excellent customer help and an easy-to-use interface. They’re relatively inexpensive as well at just $25 per user. 

Key Features:

  • Crystal-clear & reliable call quality
  • Predictive Dialer
  • Native CRM Integration
  • Autodialer
  • Automatic Call Logging
  • Click to Call & Text
  • Smart IVR & Call Routing
  • Number Porting
  • Local and toll-free numbers
  • Voicemail Dot
  • Call Disposition Codes
  • SMS workflows

Pros:

  • Great Support: 6K + customers worldwide that include Walmart, Alibaba and Pipedrive using JustCall
  • Advanced Traditional Integration: They deliver native integration with 100+ CRMs, Helpdesk, and business tools.
  • Autodialer & Automation: This can help you save up to 12 hours a week with each repetition.
  • Conversational Intelligence (Premium Addition): This can be combined with VoIP to find out what works in your marketplace and what doesn’t.
  • Statistics & Reporting: Allows scale training with call statistics, recording and more.

Pricing:

voip providers justcall pricing

Plans for this particular platform start as low as $25 per month. They are also conducting a request for a 70% discount on your very first month’s subscription.

What is a VoIP Provider?

VoIP stands for Voice over Internet Protocol. Also, this is a smart technology that assist you immensely to transmit phone calls over an internet connection.

Voice over IP transmits voice data in packets through IPs (Internet Protocols) that are better secure, efficient, and trustworthy than traditional phone lines or analog ties.

VoIP providers are firms that provide voice over IP services to their clients with SaaS solutions.

This technology permits users to create phone calls to any number or phone line in the world, send text messages, alerts, emails, and consider many more things.

VoIP even permits sales and support teams to become more creative and productive through a host of calling features, including easy collaboration, mobile phone access, caller ID, customer understanding, and call analytics, along with others.

With digital transformation occurring at a rapid pace, organizations are assuming VoIP over traditional telephony to evolve more confident and data-driven.

What Should You Look for in a VoIP Provider?

Here, I am going to mention a few basic things that you must examine for in a capable VoIP provider:

  • CRM Integrations – VoIP integrations with CRM software permit companies to coherently endeavor sales while earning a higher degree of customer pridefulness.
  • Mobile Application – iOS and Android applications will help your reps to remain interconnected on the go and never overlook a call.
  • Robust Customer Support – Look for a VoIP provider that delivers robust customer help setup and after-sales to assist you to maintain the system operating efficiently.
  • Analytics and Insights – Holding credentials to customer insights and call data analytics can oblige you to enhance call support and chalk out a more profitable sales strategy that is data-driven.
How much does VoIP cost?

The price for VoIP relies entirely on how many users you will require in your account. Most programs for 1-4 users are $30-40 per user per month and go down to $15-20 per user every month for more users.

What is the difference between VoIP and a landline?

A landline telephone is a wired phone that joins one phone to the public telephone switch network through physical phone lines. These lines are known as POTS or PSTN, Whereas, VoIP, on the different hand, employs internet protocols (IP) to create calls over the Internet.

Which is the cheapest VoIP provider?

The most affordable VoIP providers on the market as of now are Google Voice ($0/month), Phone.com ($9.99), Ringcentral ($19.99), and Grasshopper ($26).

Can you use VoIP without a computer?

Certainly yes, you can utilize and operate VoIP on your phone even when you don’t have a computer. An ATA can be utilized, which is an adapter that works as a bridge between your analog phone and digital network.

Executive Summary.

That encases up my list of the best VoIP providers on the market today. Nevertheless, the best option for you will rely entirely on your business requirements.

If you are a considerable corporation with thousands of employees, then funding from a credible and big-name VoIP service provider like Microsoft VoIP Teams, Vonage, or Cisco would definitely make a smart decision.

But if you are a person or own a small business, then you may wish to view possibilities like Bitrix24, MessageBird, and ZoiPer.

A fantastic thing about these VoIP providers is that they reach with a free version and many times offer substantial advancements at little prices.

For mid-sized companies, JustCall, 3CX, and Freshcaller are additional suitable options since they offer mid-range pricing and arrive with all the appropriate features.

Let me know which one of these VoIP providers are you planning to use? Also, if you have tried and used the free version, do share your reviews with us.

Written by
Sushant Arora
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